Energy, Oil & Gas

  • Management of several large natural gas pipeline development projects
  • Implementation of 3rd liberalization package of EU in the gas and electricity sectors
  • Reorganization of state-owned companies, participation in development of governmental energy strategy
  • Post-merger-integration of electricity distribution companies, development of new organizational structure and network maintenance model, definition of performance improvement and synergy potentials
  • Post-merger-integration of electricity generation companies in CEE, assessment of performance improvement measures, introduced new investment evaluation model
  • Development of a new organizational structure and KPI-system for an energy distribution company
  • Reorganization of electricity generation unit for a large European railway company
  • Definition of the retail strategy and optimization of the logistics operations and network for a major oil company

nication sector

  • Management of an European fixed-line operator and internet provider
  • Restructuring of a large mobile operator in CEE - cost reduction and revenue increase program, definition of measures and planning of implementation
  • Development of IT strategy for a large mobile operator, development of strategic plan and initiatives
  • Reorganization of IT operations, definition of measures for improvement of IT architecture and infrastructure for an Eastern European telecom company
  • Sales channel management for a mobile operator in CEE, optimization of sales channel performance, development of a tool and processes for channel performance management
  • Commercial due diligence for a large CEE incumbent, development of market evaluation model, business plan analysis, evaluation of strategic development scenarios


  • Design and implementation of processes for customer complaint management, creation of the necessary organizational structure, design and implementation of a complaint management systems
  • Reorganization of IT support department, definition of ITIL support processes, design and implementation of a help desk system for public administration entities
  • Introduction of ITIL service support processes, design and implementation of service desk system (including incident, problem, change and configuration management)
  • Development of SLA guidelines and service level management processes for various IT organizations
  • Implementation of system management processes, infrastructure and software for several public entities
  • Conducting workshops on IT strategy and ITIL processes

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